Datenschutzerklärung
Wichtiger Hinweis zu der Datenschutzrichtlinie
Introduction
Vienna Experiences ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.vienna-experiences.at (the "Site"), and interact with our services.
Information We Collect
We may collect and process the following data about you:
Information You Provide to Us
Contact Information: When you fill out forms on our Site, subscribe to our newsletter, book a tour, or contact us, we may collect your name, email address, phone number, and postal address.
Payment Information: When you make a booking, we may collect your payment information, including credit card details, through our secure payment processor.
Information We Collect Automatically
Usage Data: We collect information about your visit to our Site, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Technical Data: We collect information about the device you use to access our Site, including your IP address, browser type, browser version, operating system, and other technical information.
Information from Third Parties
We may receive information about you from third parties, such as payment processors, marketing partners, and social media platforms, when you interact with us through these channels.
How We Use Your Information
We use your information for the following purposes:
To Provide Our Services: To process and manage your bookings, respond to your inquiries, and provide customer support.
To Improve Our Site: To analyze usage patterns and improve our website's functionality and content.
Marketing and Communication: To send you newsletters, promotional materials, and other communications related to our services, provided you have given your consent.
Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
Objection: You have the right to object to the processing of your personal data in certain circumstances.
Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, where technically feasible.
To exercise any of these rights, please contact us using the information provided below.
Cookies
Our Site uses cookies to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic and improve our Site. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your ability to use some features of our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vienna Experiences
Linke Wienuzeile 56
1060 Vienna, Austria
Email: [email protected]
Phone: +43 6764239603
Thank you for choosing Vienna Experiences. We are committed to protecting your privacy and providing a safe online experience.